Do you think you need to be a pilot to join Finnair? Even though pilots and cabin crew are essential to our daily operations and success, it takes many other roles to build a successful airline business. For example, we have professionals designing the customer experience, digital services and products, mechanics and maintenance personnel taking care of our fleet, and our expert teams working with cargo, HR, finance and communications.
The airline business is unique because it requires seamless teamwork from several fields of competence to offer safe and comfortable journeys for all our passengers. Therefore, it is the perfect working place for those who are ready to learn the difference between this and other industry fields and constantly develop our business in the ever-changing global environment.
We believe in coaching and empowering leadership and that leaders should constantly develop throughout their careers. That is why we pay extra attention to providing our leaders with opportunities to improve their leadership and support their growth in leading not only people and the business but also themselves.
Our people’s experience is extremely important to us. We want to help our employees to develop themselves at work, to grow in the direction that will support their passion and strengths and encourage everyone to give their best every day.
In practice, for example, we link performance and competencies in our personal development discussions, encourage people to give and receive feedback and highlight development as a key part of leadership competencies. Additionally, in the next couple of years we will focus even more on developing our competences in customer experience and digitalisation.