Company contacts


General inquiries and feedback

Finnair switchboard: +358 600 081881 (€1.25/answered call + local network charge).

Street address: Tietotie 9, Vantaa, Finland

Postal address: PO Box 15, 01053 Finnair, Finland

Business identity code: 0108023-3

Customer service

Contact the Finnair customer service.


Procurement and invoices

Finnair is committed to fast invoice processing and on-time payments to suppliers. To enable this, all purchase invoices should be issued and sent electronically to Finnair. Moving away from paper invoicing also supports our environmental sustainability goals. To clarify, an e-mail with an attachment is not considered an electronic invoice since these invoices cannot be processed automatically.

Finnair offers the following electronic invoicing channels to suppliers:

  • Suppliers can send structured e-invoice data via Invoice Service Provider or Banks, that will route e-invoices to Finnair Group. Finnair Group's Invoice Service Provider is Basware. The supplier gives to its Invoice Service Provider the Basware operator code BAWCFI22, and the Finnair company electronic invoicing address (list of addresses). 
  • The Coupa Supplier Portal (CSP) is a free of charge web-based tool for suppliers, to submit invoices to Finnair and other customers who use Coupa. The supplier will need an invitation from Finnair to register to CSP. If supplier is already registered to CSP, please inform Finnair to enable invoice sending. In both cases, please contact: finnair.invoices@finnair.com

Questions regarding purchase invoices can be sent to:


Marketing

Contact us via e-mail:


oneworld

oneworld alliance assists media members at the oneworld newsroom.


Media

Finnair Communications is pleased to assist media Mon–Fri from 9.00 am to 4 pm Finnish time. We're also on call weekdays 7–9 a.m. and 4–9 p.m. and weekends and national holidays from midday to 4 p.m.

Media desk

See all media contacts

Careers

Enquiries regarding recruitment can be sent by email to:


Investors relations


Finnair Aeromedical Centre

Finnair Health Services, Finnair Aeromedical Centre, offers occupational health and aeromedical services which promote air safety in the aviation industry. Our goal is to provide customer-oriented services for the promotion of flight safety. We utilize new technology opportunities and we emphasize quality and cost-effectiveness in all our operations. We offer medical examinations for all classes of medical certificates, including cabin crew.

Aviation medical examiners

Katriina Viitasalo, Head of AeMC AME1
Kimmo Ketola AME1
Anssi Reponen AME1
Sixten Enberg AME1
Kari Jaakkola AME1
Outi Montonen AME2

Examinations

FAeMC initial renewal class 2 (PDF 319 kb) 
FAeMC initial renewal class 4 (PDF 319 kb) 
FAeMC renewal revalidation class 1 (PDF 306 kb) 
FAeMC Cabin Crew attestation (PDF 305 kb)

Office hours and contact information

We are open Mon to Fri from 8.00AM to 3:30 PM.
Address: Karhumäenkuja 2, 3th floor, Vantaa
Mail: IK/67, 01053 Finnair Oyj
e-mail: aemc@finnair.com


Photographing permits

Media wishing to take photos at Finnair premises should contact Finnair Media Desk, +358 9 818 4020 or comms(a)finnair.com.

On board Finnair flights

Permits for taking photographs for commercial use and permits to shoot video during a Finnair flight can be applied by contacting filmpermit(a)finnair.com.

At the airport

Photographing at the public zone (landside) of the airport is not limited. The media should notify the PR office of Helsinki Airport prior to arrival, tel. +358 9 8277 3003.

If the photo shoot takes place in the airside zone, an access permit is required. Access permits are granted by Finavia's Permit Office, tel. +358 9 8277 3007