We aim to give the customer freedom of choice. Through our direct digital channels, such as Finnair.com and the Finnair mobile app, we can interact with our customers closely and provide them with countless opportunities, including the options for self-service in various phases of their journey. The same holds for our b2b and cargo customers, to whom we also offer the possibility to do business with us directly via digital channels.
Our business environment is modern, and all employees are treated equally. We encourage our people to use their skills and develop them. Our way of working is agile, and we have a lot of different kinds of roles, from product owners to developers to cloud and data scientists. Our main working language is English.