Trainee, Business Analytics (Inflight Experience)

Our service principles bring Finnair strategy to life and build a foundation for consistent customer experience. Excellent customer experience in accordance with our service principles is our competitive advantage. Diversity is an asset to our work community, and we foster a culture of working together as One Crew. People's wellbeing, positiveness, and respect for each other are important to us. With responsible and caring activities, we enable our cabin crew members to succeed in their work. 

Your responsibilities will include, for example:

  • Development of Inflight Experience KPI dashboard: Automated data collection to existing KPI dashboards.
  • User friendly visualization to current dashboards and comparisons to average and target.
  • Building new cabin safety and cabin crew supervisor work dashboards including automated data collection from several data sources. 

We are seeking an analyst trainee with the ability to translate Inflight experience data into visually attractive and user-friendly reports and dashboards by using analytics and reporting tools such as Power BI or Microsoft Fabric. Experience of databases is seen as an advantage. The ideal candidate communicates clearly, engages proactively, and thrives in a dynamic environment. Fluency in written and spoken Finnish is required to succeed in this role. 

Relevant study background: Statistics, Industrial engineering or another relevant field. 

Please note that the hiring process includes a pre-employment security clearance and a drug test. 

The preferred starting date for the trainee will be May 2026; the length of the trainee program will be 5 months (flexibility in exact dates and duration).