During the training, you will learn Finnair’s operating policies and how to act in various safety, first-aid and service scenarios. Defined by the aviation authorities, safety and first-aid skills are the foundation of cabin crew members’ professional competence. Additionally, service communication and cultural awareness as well as Finnair’s vision and principles of good customer service are essential topics of the course. After the training, you will have the basic level of competence to work as a cabin crew member.

Finnair Flight Academy's highly professional instructors will guide and help you during all the phases of the training. We expect you to work hard, focus and give your best in all the exams, lessons and drills; we will evaluate your performance continuously. Your commitment will pay off when you become a certified cabin crew member of Finnair.