Finnair values

Always safe

Safety is the foundation for everything we do. Together, we take care of safety of our customers, colleagues, partners and our operations, creating a safe environment for all of us.

Customer at heart

We work hard to be loved by our customers. We listen closely to our customers and focus on what matters
most to them. Every day, we create an experience worth returning to.

Stronger together

We believe progress happens when we move as One Crew. We set bold goals and achieve them together with focus and determination.

By valuing and respecting one another, we grow stronger as a team and create a workplace where everyone belongs.

Ethics and social responsibility

Today and in the future, Finnair must be able to meet the growing, diverse needs of Finnish and international customers. This is possible only if operations are competitive and profitable in the long term.

Social responsibility is a fundamental attitude, a way of working and responding to the expectations placed on a company's activities. Finnair aims to belong to the elite in terms of quality, to bear its responsibilities and to act as a good example. Our company has significant expectations to fulfil in its role in society.

A glittering history is no guarantee of future success. That's why corporate responsibility is an important part of our company’s management.

Finnair Code of Conduct

In a logistically demanding business with global reach in many different legal jurisdictions and cultural traditions, good intentions and instincts are not enough – clear ethical guidelines and principles for doing business must be articulated as well.

Read Finnair Code of Conduct (PDF) (Opens in a new tab)

Supplier Code of Conduct

As an airline, however, we are only at the tip of a very deep supply chain. Of equal importance, then, is Code for Suppliers, which governs all procurement decisions.

Read Finnair Supplier Code of Conduct (PDF) (Opens in a new tab)

Report misconduct or violation

If you see or suspect misconduct or violation of our Code of Conduct or Supplier Code of Conduct, please submit a report through the SpeakUp web service.