Q&A

Here you can find more information about the Cabin Crew position and answers to the most common questions. If you don’t find an answer to the question you have on mind, you can ask your questions in ask.fm/finnaircabinjobs or send an email to cabinjobs@finnair.com


What is required to become a cabin crew member at Finnair?  

• Completed secondary education (upper secondary / vocational school)  
• Experience of customer service  
• Fluency in English is required, fluency in Finnish is highly valued, and other language skills are considered an asset  
• Ability and willingness to understand and follow instructions  
• Height minimum 160cm  
• Distant visual acuity using both eyes 0.7 or better (with or without corrective lenses)   
• Normal color vision and normal hearing  
• Ability to swim minimum 50 meters  
• Good general health (minimum requirement EASA Part Med Cabin Crew and Finnair regulations). In general, this means that the applicant should have no long-term medical conditions, especially conditions requiring continuous or recurrent medication or regular follow-up. 
• No visible tattoos, piercings or teeth jewelry  

Where are the recruited Cabin Crew based? 

The new cabin crew members will be Helsinki-based.  

Does the training cost? 

No, the training does not cost. However, there is no separate compensation for the training period. 

Where are the trainings organized? 

The entire training will take place at Finnair Flight Academy in Vantaa (Airport area).  

How long is the training and when will the trainings start? 

The training takes normally 8 weeks. We will arrange several basic training courses for the selected future cabin crew members. The next courses start on autumn 2019. The specific schedule of the trainings will clarify during the recruitment process.

What will I learn during the training? 

During the training you will learn Finnair’s operating policies and how to act in various safety, first-aid and service scenarios. Defined by the aviation authorities, the safety and first-aid content are the foundation of cabin crew members’ professional competence. Additionally, service communication and cultural awareness as well as Finnair’s vision and principles of good customer service are essential topics of the course. After the initial training, you will have the basic level of competence to work as a cabin crew member. 

What does the typical workday look like? 

The workdays vary a lot depending on the flights you have during the shift. Some days you might fly twice to Oulu, other days you might fly a long-haul flight to Asia.  

Can I decide what flights I will fly? 

All cabin crew members fly both domestic and international flights. 

Do I need to live near Helsinki-Vantaa Airport? 

Living in another city than Helsinki or Vantaa is possible. It is anyway important to consider that the flights will be operated from Helsinki-Vantaa Airport. The work also involves standby shifts, during which you must be prepared to report to work on one hour’s notice.  

Is it possible to be a cabin crew member if I have tattoos? 

There are some guidelines that you need to follow, you can find further information here: https://company.finnair.com/en/careers/tattoo-guidelines

Is it possible to suggest specific days that I want to have off from work?

Yes, you may wish the maximum of 6 days off in a month.

What kind of hours a cabin crew member works?

Full-time employee works about 110 hours in a month.
Part-time employee works 45-90 hours in a month.

What is the salary level of a cabin crew member?

Salary varies a lot depending on what kind of flights do you fly and when. The basic salary of full-time employment and the hour salary of part time employment are dependent on how much experience you have as a cabin crew member. In addition to the basic salary there is extra salary from Sunday, night and overtime hours, which are approximately 40% of the basic salary. You will also receive tax free daily allowances to cover the costs on the layovers which depends on the destination of the flight and the current tax regulations.

Why do we ask of passport in the application form?

Our crew needs travel documents such as visas to enter some countries. The visa regulations vary between countries; for example, Finnish citizens do not need a visa to enter Vietnam but French citizens do. There can be limitations for granting a crew visa to some nationals.