Finnair Digital

Developing digital services for smoother journeys

Finnair is one of the longest continuously operating airlines, and we are proud of that heritage. In addition, we are one of the leading airlines in digitalization and transforming the industry and the services we provide to our customers – making sure that this remarkable journey continues.

Digital services are at the very core of the renewed Finnair strategy. The role of digital services is increasing, be it in ensuring smooth and reliable operations, distributing and retailing our product offering, providing our people with state-of-the-art tools to do their work or making the customer journeys easy and enjoyable.

We need digital professionals from many areas to make the magic happen across our key markets. We develop a full stack of services, from customer and employee-facing tools to the back end and integrations. We work together with leading software companies on commercially available products to complement what we have developed ourselves. Data, analytics and data science have a key role in building efficient services and providing personalised experiences. All of these come alive through the professionals who work in our cross-functional teams and make sure that we deliver the best digital services.